Situations of violence by patients received by nursing personnel in a public hospital Corrientes capital 2021.

Abstract

Objective: To describe the situations of violence by patients perceived by the nursing staff in a public health institution in Corrientes capital during 2021. Methodology: Observational, descriptive, cross-sectional study. Consecutive type sampling. The nursing staff population of a hospital. Variables: age, gender, education, job seniority, work area, shift, identification of physical, verbal and sexual abuse, main mode of action and impact in situations of violence. Data collection through Google Forms questionnaire with anonymous informed consent, which was validated by pilot test. Analysis with Microsoft Excel and Epidat 4.1.Results: Population studied 115 nursing workers; 69.57% women; age range 22-56 years, average 35.5 years. Training: 58.26% nurses, 22.61% nursing graduates and 19.13% nursing assistants. Shift: 37.39% morning, 30.43% afternoon, 17.39% night and 14.78% rotating. Work area: intensive care 27.83%, medical clinic 21.74%, surgical clinic 15.65%, emergencies 15.65%, doctor's offices 10.43%, coronary 8.70%. Of those interviewed, 89.56% had perceived some type of violence, of these 61.17% were between 22 and 38 years old. The perception of violence showed that 92.53%were nurses, 88.46% licensed and 81.81% nursing assistants. The types of violence identified were verbal abuse in 86.09%, physical abuse in 72.17% and sexual harassment in 24.35%. The main gender affected by violent acts was female, and the work shift with the highest identification of violent situations was the morning shift. Regarding the ways of proceeding to communicate the situations experienced to the institution, 66.96% reported it to a superior The acts of violence according to work area were reported by 80% of those in the coronary unit, 84.38% of intensive care unit, 88.89% emergencies, 92% medical clinic, 94.44% surgical clinic and 100% outpatient clinics. Conclusion: Violence towards nursing is present in the hospital and affects women more. The most frequent form is verbal, followed by physical and sexual harassment. In general, when faced with aggression, they choose to do nothing.