Workplace violence in primary care
DOI:
https://doi.org/10.31052/1853.1180.v16.n1.6910Keywords:
Workplace violence, harassment, sexual aggression, health workers, primary careAbstract
Workplace violence is an increasing phenomenon in the health area, expressed in different ways such as harassment and sexual, physical or psychological aggression.
This problem has been less studied at primary care centers than in hospitals. The objective of this paper was to determine the existence of situations of workplace violence to which primary care workers are exposed in the city of Cordoba. A transversal exploratory study was designed. The sample was made up of 183 workers selected at random. A self administered questionnaire was used. Respondents recognized violent situations in 64.1% of cases. Shouts (65.1%) and insults (55.1%) were the principal manifestations. External aggressors more frequently identified are patient’s family members or companions (80.1%); and internal aggressors are workers with higher hierarchy (46.4%). The conclusion is that primary care workers frequently recognize the existence of workplace violence and that psychological aggressions are the most common.
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Copyright (c) 2014 Escuela de Salud Pública y Ambiente. Facultad de Ciencias Médicas. Universidad Nacional de Córdoba
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