Team's Affective Commitment as a Factor to Stimulate Innovation Capacity in Traditional Business and Social Impact Business

Contenido principal del artículo

Célia Maria Ronzani
Priscila Rezende da Costa
Luciano Ferreira da Silva

Resumen

This article's main objective is to understand how the commitment of the teams influences in the innovation capacity in Traditional Business (TB) and Social Impact Businesses (SIB). A qualitative-descriptive research was conducted on the basis of a multiple-case study. Data was gathered from semi-structured interviews (14) and document surveys. Subsequently, a framework was proposed showing the connotation of R&D&I teams commitment towards mobilization of resources to boost innovation capacity, highlighting also the differences and similarities between TB and SIB. Another important contribution of this article is the evidence of affective commitment as the main stimulus aspect in the innovation capacity of the Research, Development and Innovation teams.

Descargas

Los datos de descargas todavía no están disponibles.

Detalles del artículo

Cómo citar
Maria Ronzani, C. ., Rezende da Costa, P., & Ferreira da Silva, L. . (2022). Team’s Affective Commitment as a Factor to Stimulate Innovation Capacity in Traditional Business and Social Impact Business. Revista Argentina De Ciencias Del Comportamiento, 14(2), 108–126. https://doi.org/10.32348/1852.4206.v14.n2.26506
Sección
Artículos Originales
Biografía del autor/a

Célia Maria Ronzani, Universidade Nove de Julho, Programa de Pós-graduação em Administração, Mestrado e Doutorado em Administração, Sao Paolo, Brasil

Master in Business Administration at Universidade Nove de Julho. MBA in People Management and Teaching in Higher Education by Uninove. Psychologist, by the University Center of Faculdades Metropolitanas Unidas. She is currently a professor of Higher Education at the University of Nove de Julho, Directorate of Management Sciences, working in the Specific Training and Technology in HR courses. She has worked for more than 25 years in the HR area in private small, medium and large companies as Internal and External HR Consultant, in operational and management functions. As an External Consultant, she provided HR Consulting services through Sebrae, Senai and Senac, as well as many other consultancies as a partner. Experience in People Management, in subsystems: Recruitment and Selection of Personnel, Training & Development, Performance Evaluation, Quality of Life Management, Benefits, support to ISOs and other subsystems of Human Resources. Adviser of students in the Integrative Projects of Organizational Climate Diagnosis, Evaluation of Potential and competences and Intellectual Capital. Lecturer in companies, with behavioral themes, in SIPAT events, Leadership and motivation in general. Transactional Analyst, teaching courses and lectures in companies, schools and philanthropic institutions. Participation in programs of implantation of selective collection in residential buildings. ISO 9000 Quality Auditor.

Priscila Rezende da Costa, Universidade Nove de Julho, Programa de Pós-graduação em Administração, Mestrado e Doutorado em Administração, Sao Paolo, Brasil

PhD in Administration from the University of São Paulo, FEA USP, 2012. Master in Business Administration from the University of São Paulo, FEA RP USP, 2007. Graduated in Business Administration from the Federal University of Lavras, UFLA, 2005. Currently Director of the Post- graduated in Business Administration from Universidade Nove de Julho, UNINOVE. She teaches Master's and Doctoral Programs in Administration, Innovation Line, teaching the following disciplines: Frontiers of Knowledge in Research Methodology; Management and Internationalization of Innovative Entrepreneurship; Special Topics in Innovation; Dissertation Seminars; and Thesis Seminars. She is also a professor of UNINOVE's Undergraduate Program in Administration and works in the technical and academic coordination of the School of Science Program. She was the Coordinator of UNINOVE's Undergraduate Management Program, 2010-2014. She is the scientific editor of the International Journal of Innovation (IJI) and Innovation & Management Review (IMR). He is a leader of CNPq Research Group, entitled Innovation Strategy, and within the group coordinated research projects funded by CNPq: (1) Project CNPq (UNIVERSAL) [422922 / 2018-8], entitled Multi-method Investigation of the Effect of Performance Innovative in the Economic-Financial Performance of Latin American Companies: A Moderate Relation by Relational Triggers and Institutional Factors and (2) Project n ° 471875 / 2014-7, entitled Generation of Innovations for Sustainable Development: A Study with Technologically Based Companies of Emerging Economies (2015-2017). It also participates in the following research groups: Management and Models of Innovation (UNINOVE); Innovation and Sustainability (UNINOVE); Nucleus of Policy and Technological Management of USP (PGT / USP); Innovation in the Digital Age (UFABC); (INGTEC / USP), working on the FAPESP Project (2017 / 25364-6) entitled "Mapping Cooperation Networks and Technological Trends in Biotechnology Patents through the Social networks. He has experience in the Administration area and his main research topics are: company-university cooperation, dynamic capacities, relational capacity, absorptive capacity and internationalization of innovation.

Luciano Ferreira da Silva, Universidade Nove de Julho, Programa de Pós-graduação em Administração, Mestrado e Doutorado em Administração, Sao Paolo, Brasil

PhD in Administration at the Pontifical Catholic University, PUC-SP, Master in Administration, Communication and Education at the University of São Marcos, Specialist in Organizational Psychology, Specialist in Human Resources Administration and graduate in Business Administration. Professor and researcher in the Postgraduate Program in Project Management (PPGP) at Universidade Nove de Julho - UNINOVE. Experience in organizations in the activities of market evaluation, sales projection, survey of new business opportunities and training. Author of the book & quot; Legal Revolutions - Brazilian Law & Politics & quot ;, in addition to other academic papers in the area of operations, sustainability, People Management, Project Management, among others. Scientific Editor in the magazine Gestão e Projetos. Integrates the bench of evaluators of the Special Assessment of Higher Education (AEES) -SERES-MEC.

Citas

Akhavan P., & Hosseini, S. M. (2016). Social capital, knowledge sharing, and innovation capability: an empirical study of R&D teams in Iran. Technology Analysis & Strategic Management, 28(1), 96-113. doi: 10.1080/09537325.2015.1072622

ATLAS.ti (2022). Scientific Software Development GmbH. Berlín, Alemania.

Avelino, F., Wittmayer, J. M., Pel, B., Weaver, P., Dumitru, A., Haxeltine, A., ... O'Riordan, T. (2017). Transformative social innovation and (dis) empowerment. Technological Forecasting and Social Change, 145, 195-206. doi: 10.1016/j.techfore.2017.05.002

Bahmani, S., Galindo, M. Á., & Méndez, M. T. (2012). Non-profit organizations, entrepreneurship, social capital and economic growth. Small Business Economics, 38(3), 271-281. doi: 10.1007/s11187-010-9274-7

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. doi: 10.1177%2F014920639101700108

Basu, R. R., Banerjee, P. M., & Sweeny, E. G. (2013). Frugal Innovation: Core Competencies to Address Global Sustainability. Journal of Management for Global Sustainability, 1(2), 63-82. doi: 10.13185/JM2013.01204

Becker, H. S. (1960). Notes on the concept of commitment. American journal of Sociology, 66(1), 32-40. doi: 10.1086/222820

Bignetti, L. P. (2011). As inovações sociais: uma incursão por ideias, tendências e focos de pesquisa. Ciências Sociais Unisinos, 47(1). doi: 10.4013/csu.2011.47.1.01

Bhimani, H., Mention, A. L., & Barlatier, P. J. (2019). Social media and innovation: A systematic literature review and future research directions. Technological Forecasting and Social Change, 144, 251-269. doi: 10.1016/j.techfore.2018.10.007

Cajaiba-Santana, G. (2014). Social innovation: Moving the field forward. A conceptual framework. Technological Forecasting and Social Change, 82, 42-51. doi: 10.1016/j.techfore.2013.05.008

Caldwell, D. F., Chatman, J. A., & O’Reilly, C. A. (1990). Building organizational commitment: A multifirm study. Journal of Occupational and Organizational Psychology, 63(3), 245-261. doi: 10.1111/j.2044-8325.1990.tb00525.x

Camelo-Ordaz, C., Garcia-Cruz, J., Sousa-Ginel, E., & Valle-Cabrera, R. (2011). The influence of human resource management on knowledge sharing and innovation in Spain: the mediating role of affective commitment. The International Journal of Human Resource Management, 22(7), 1442-1463. doi: 10.1080/09585192.2011.561960

Chang, W. J., Liao, S. H., & Wu, T. T. (2017). Relationships among organizational culture, knowledge sharing, and innovation capability: a case of the automobile industry in Taiwan. Knowledge Management Research & Practice, 15(3), 471-490. doi: 10.1057/s41275-016-0042-6

Chang, W. J., Wang, Y. S., & Huang, T. C. (2013). Work design–related antecedents of turnover intention: A multilevel approach. Human Resource Management, 52(1), 1-26. doi: 10.1002/hrm.21515

Chen, C. J., & Huang, J. W. (2009). Strategic human resource practices and innovation performance—The mediating role of knowledge management capacity. Journal of Business Research, 62(1), 104-114. doi: 10.1016/j.jbusres.2007.11.016

Cooper, R. G., & Edgett, S. J. (2009). Product innovation and technology strategy. Londres, Reino Unido: Product Development Institute.

Creswell, J. W. 2007. Projeto de pesquisa: métodos qualitativo, quantitativo e misto. Porto Alegre: Artmed.

Damanpour, F., & Gopalakrishnan, S. (2001). The dynamics of the adoption of product and process innovations in organizations. Journal of Management Studies, 38(1), 45-65. doi: 10.1111/1467-6486.00227

Defourny, J. (2014). Social enterprise and the third sector: Changing European landscapes in a comparative perspective. Londres, Reino Unido: Routledge.

Dilley, P. (2000). Conducting Successful Interviews: Tips for Intrepid Research. Theory Into Practice, 39(3), 131–137. doi: 10.1207/s15430421tip3903_3

Donate, M. J., Peña, I., & Sanchez De Pablo, J. D. (2016). HRM practices for human and social capital development: effects on innovation capabilities. The International Journal of Human Resource Management, 27(9), 928-953. doi: 10.1080/09585192.2015.1047393

Engelke, H., Mauksch, S., Darkow, I. L., & Heiko, A. (2015). Opportunities for social enterprise in Germany—Evidence from an expert survey. Technological Forecasting and Social Change, 90, 635-646. doi: 10.1016/j.techfore.2014.01.004

Farfus, D., & Rocha, M.C.S. (2007). Inovação Social: um conceito em construção. Inovações Sociais. Curitiba, Brasil: SESI/SENAI/IEL/UNINDUS.

Feldman, T, Lam, D., & Simon S. K. (2010). Psychological contract breaches, organizational commitment, and innovation-related behaviors: a latent growth modeling approach. Journal of applied Psychology, 95(4), 744-751. doi: 10.1037/a0018804

Fereday, J., & Muir-Cochrane, E. (2006). Demonstrating rigor using thematic analysis: A hybrid approach of inductive and deductive coding and theme development. International Journal of Qualitative Methods, 5(1), 80-92. doi: 10.1177%2F160940690600500107

Friese, S. (2012). Qualitative data analysis with Atlas.Ti. London: Sage.

Godoy, A. S. (1995a). Introdução à pesquisa qualitativa e suas possibilidades. Revista de administração de empresas, 35(2), 57-63. doi: 10.1590/S0034-75901995000200008

Godoy, A. S. (1995b). Pesquisa qualitativa: tipos fundamentais. Revista de Administração de empresas, 35(3), 20-29. doi: 10.1590/S0034-75901995000300004

Gopalakrishnan, S., & Damanpour, F. (1997). A review of innovation research in economics, sociology and technology management. Omega, 25(1), 15-28. doi: 10.1016/S035-0483(96)00043-6

Hammarfjord, M. O., & Roxenhall, T. (2017). The Relationships Between Network Commitment, Antecedents, And Innovation In Strategic Innovation Networks. International Journal of Innovation Management, 21(04). doi: 10.1142/S1363919617500372

Itelvino, L. D. S., Costa, P. R. D., Gohn, M. D. G., & Ramacciotti, C. (2018). Formação do empreendedor social e a educação formal e não formal: um estudo a partir de narrativas de história de vida. Ensaio: Avaliação e Políticas Públicas em Educação, 26(99), 471-504. doi: 10.1590/s0104-40362018002600960

Joffe, H., & Yardley, L. (2004). Content and thematic analysis. D. F. Marks & L. Yardley (eds.), Research Methods for Clinical and Health Psychology, (pp. 56-68). London: Sage.

Karim, N. H. A., & Noor, N. H. N. M. (2006). Evaluating the psychometric properties of Allen and Meyer’s organizational commitment scale: A cross cultural application among Malaysian academic librarians. Malaysian Journal of Library & Information Science, 11(1), 89-101.

Lawson, B., & Samson, D. (2001). Developing innovation capability in organizations: a dynamic capabilities approach. International Journal of Innovation Management, 5(3), 377-400. doi: 10.1142/S1363919601000427

Lee, R. M., & Esterhuizen, L. (2000). Computer software and qualitative analysis: trends, issues and resources. International Journal of Social Research Methodology, 3(3), 231-243. doi: 10.1080/13645570050083715

Mackey, J., & Sisodia, R. (2014). Conscious capitalism. Cambridge: Harvard Business Review Press.

Marescaux, E., De Winne, S., & Sels, L. (2013). HR practices and affective organizational commitment:(when) does HR differentiation pay off? Human Resource Management Journal, 23(4), 329-345. doi: 10.1111/1748-8583.12013

Martins, G. D. A., & Theóphilo, C.R. (2009). Metodologia da investigação cientifica. São Paulo: Atlas.

McDermott, A. M., Heffernan, M., & Beynon, M. J. (2013). When the nature of employment matters in the employment relationship: A cluster analysis of psychological contracts and organizational commitment in the non-profit sector. The International Journal of Human Resource Management, 24(7), 1490-1518. doi: 10.1080/09585192.2012.723635

Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89. doi: 10.1016/1053-4822(91)90011-Z

Meyer, J. P., & Allen, N. J. (1997). Commitment in the Workplace: Theory, Research, and Application (Advanced Topics in Organizational Behavior). Thousand Oaks, CA: Sage Publications.

Minayo, M. C. S. (2011). Pesquisa social: Teoria, método e criatividade. Rio de Janeiro: Editora Vozes Ltda.

Moscon, D. B., Bastos, A. V. B., & Souza, J. J. (2012). É Possível Integrar, em um mesmo Conceito, os Vínculos Afetivo e Instrumental? O olhar de gestores sobre o comprometimento com a organização. Organizações & Sociedade, 19(61), 357-373. doi: 10.1590/S1984-92302012000200010

Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224-247. doi: 10.1016/0001-8791(79)90072-1

Nelson, R., & Winter, S. (1982). An evolutionary theory of technical change. Cambridge: Harvard.

Popa, S., Soto-Acosta, P., & Martinez-Conesa, I. (2017). Antecedents, moderators, and outcomes of innovation climate and open innovation: An empirical study in SMEs. Technological Forecasting and Social Change, 118, 134-142. doi: 10.1016/j.techfore.2017.02.014

Protzko, J., Zedelius, C. M., & Schooler, J. W. (2019). Rushing to Appear Virtuous: Time Pressure Increases Socially Desirable Responding. Psychological Science, 30(11), 1584-1591. doi: 10.1177%2F0956797619867939

Ramdhani, A., Ramdhani, M., & Ainisyifa, H. (2017). Conceptual Framework of Corporate Culture Influenced on Employees Commitment to Organization. International Business Management, 11(3), 826-830. doi: 10.36478/ibm.2017.826.830

Rao-Nicholson, R., Vorley, T., & Khan, Z. (2017). Social innovation in emerging economies: A national systems of innovation based approach. Technological Forecasting and Social Change, 121, 228-237. doi: 10.1016/j.techfore.2017.03.013

Rhisiart, M., Störmer, E., & Daheim, C. (2017). From foresight to impact? The 2030 Future of Work scenarios. Technological Forecasting and Social Change, 124, 203-213. doi: 10.1016/j.techfore.2016.11.020

Rowe, D. E. O., Bastos, A. V. B., & Pinho, A. P. M. (2013). Múltiplos comprometimentos com o trabalho e suas influências no desempenho: um estudo entre professores do ensino superior no Brasil. Organizações & Sociedade, 20(66), 501-521. doi: 10.1590/S1984-9230201300300008

Saccol, A. Z. (2009). Um retorno ao básico: compreendendo os paradigmas de pesquisa e sua aplicação na pesquisa em administração. Revista de Administração da Universidade Federal de Santa Maria, 2(2). doi: 10.5902/198346591555

Santos, F. M. (2012). A positive theory of social entrepreneurship. Journal of Business Ethics, 111(3), 335-351. doi: 10.1007/s10551-012-1413-4

Saunila, M., Pekkola, S., & Ukko, J. (2014). The relationship between innovation capability and performance: The moderating effect of measurement. International Journal of Productivity and Performance Management, 63(2), 234-249. doi: 10.1108/IJPPM-04-2013-0065

Saunila, M., & Ukko, J. (2012). A conceptual framework for the measurement of innovation capability and its effects. Baltic Journal of Management, 7(4), 355-375. doi: 10.1108/17465261211272139

Schumpeter, J. A. (1961). The Theory of Economic Development: An Inquiry into Profits, Capital, Credit, Interest, and the Business Cycle. Cambridge: Harvard

SEBRAE (2014, abril 11). O que são negócios de impacto social? Retrieved from: http://www.sebrae.com.br/sites/PortalSebrae/sebraeaz/o-que-sao-negocios-de-impacto-social,1f4d9e5d32055410VgnVCM1000003b74010aRCRD

Steers, R. M. (1977). Antecedents and outcomes of organizational commitment. Administrative Science Quarterly, 22(1), 46-56. doi: 10.2307/2391745

Tidd, J., & Bessant, J. (2008). Gestão da inovação. 5.ed. Porto Alegre, RS: Bookman Editor.

Van Der Voet, J., & Vermeeren, B. 2017. Change management in hard times: can change management mitigate the negative relationship between cutbacks and the organizational commitment and work engagement of public sector employees? The American Review of Public Administration, 47(2), 230-252. doi: 10.1177%2F0275074015625828

Wright, P. M., McMahan, G. C., & McWilliams, A. (1994). Human resources and sustained competitive advantage: a resource-based perspective. International Journal of Human Resource Management, 5(2), 301-326. doi: 10.1080/09585199400000020

Yin, R. (2001). Metodologia de Estudos de Caso. Porto Alegre: Bookman.

Zawislak, P. A., Cherubini Alves, A., Tello-Gamarra, J., Barbieux, D., & Reichert, F. M. (2012). Innovation capability: From technology development to transaction capability. Journal of Technology Management & Innovation, 7(2), 14-27. doi: 10.4067/S0718-27242012000200002

Zeschky, M., Widenmayer, B., & Gassmann, O. (2011). Frugal innovation in emerging markets. Research-Technology Management, 54(4), 38-45. doi: 10.5437/08956308X5404007