Verbal violence against nursing staff: A mixed method study conducted in Quito, Ecuador
DOI:
https://doi.org/10.31052/1853.1180.v24.n2.26767Keywords:
Workplace Violence, Nursing Staff, Occupational Health, AggressionAbstract
Objective: To analyze verbal abuse among nursing staff in three mayor hospitals in Quito using a mixed approach to the problem validation
Material and methods: Mixed study of sequential design, n = 387 nurses participated in the quantitative phase and n = 47 participated in 4 focus groups.
Results: It was showed that 146/387 (37.73%) participants reported verbal abuse in the last 12 months; it was corroborated in the qualitative data with hostile phrases and derogatory qualifications.
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